Privacy policy

Last updated: May 26, 2026

Privacy Policy – Whitmore Lane

At Whitmore Lane, protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.

Collection of Personal Information

We may collect the following personal information:

  • First and last name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information

Use of Personal Information

We use your personal information to:

  • Process and deliver orders
  • Manage payments and help prevent fraud
  • Communicate with you regarding your order, delivery updates, or customer service enquiries
  • Improve our website, services, and customer experience
  • Send updates, promotions, or marketing communications where you have given consent

Sharing of Personal Information

Whitmore Lane does not sell or rent your personal information. We may share your information only where necessary, including:

  • With trusted third party providers handling payments, shipping, and website operations
  • When required by law
  • To protect the rights, property, or safety of Whitmore Lane, our customers, or the public

Security of Personal Information

We take appropriate measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. This includes secure payment processing and restricted access to personal information where required.

Retention of Personal Information

We retain personal information only for as long as necessary to fulfil its purpose, including legal, accounting, or reporting obligations.

Your Rights

Under applicable law, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data, subject to legal obligations
  • Withdraw consent for marketing communications at any time

Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Whitmore Lane info@whitmorelane.co.uk